Information on improving your team's submission rates in Teamgage
To ensure an inclusive process and deliver meaningful discussion, every team should aim for a 70%+ feedback submission rate. The key is demonstrating ‘active listening’ and showing that feedback is acted on. If your team’s submission rate is low consider the following:
- Ensure you’ve clearly communicated the ‘why’ and intent of the process to the team
Tip: ensure you answer the key ‘What’s in it for me?’ question for team members i.e. feedback creates valuable discussions and practical solutions for the whole team - Send an email or other reminder to team members
Tip: outline timeframes and when you will next review feedback - Set a feedback reminder in a group calendar etc just before your scheduled feedback review
- Get team members to submit feedback at the start of your team meeting
Tip: 20 seconds on a phone or mobile device is all it takes! - Re-iterate your monthly cycle, when feedback is due and the value of having everyone’s input before the next session